Most of us know that just stating that you are good at what you do is not good enough, it may even come across as bragging, which we all know is bad news. You want to be humble but at the same time convince your prospects that you are the best decision they could possibly make. People are not looking for the greatest solution provider available they are looking to avoid making a bad decision. Listen to my podcast and then let me know your thoughts on Communicating Service Quality below.[audio:090122_servicequality.mp3]
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